Frequently Asked Questions

PawFax is a community and platform that connects prospective dog owners with legitimate, individually vetted dog breeders. By working closely with ethical breeders, we are able to confidently put our breeders in touch with buyers across the country.

sell puppies online, Frequently Asked Questions, PawFax

For Puppy Buyers

Learn how to safely buy healthy puppies with PawFax

Is PawFax Safe?

Yes. Through our Pawfax Verified program, we individually screen each and every breeder that sells on our platform. In addition, we guarantee against any outstanding health issues with all puppies sold on the Pawfax platform. By strictly vetting all breeders and puppies on our site, we ensure the safety of our buyers, breeders, and (most importantly!) the puppies.

Can I meet the puppies before agreeing to purchase?

Yes! Unlike other online puppy-buying platforms, we allow and encourage you to meet your future best friend before making the leap! Bringing home a dog without first meeting him (or her) is a surefire way to set yourself up for surprises — not all of which are good.

Who founded PawFax?

John Cantlin is the founder and CEO of PawFax. He started PawFax so that he could decrease the number of puppy mills inside of the United States. He is a full-blown dog activist.

What makes PawFax better than it’s competitors

We’ll be frank: it’s an open secret in the industry that many online puppy-buying platforms are fronts or escrow services abused by puppy mills. At PawFax, we don’t operate this way. Puppy mills have no place in the PawFax picture. We individually examine every single breeder and breeding facility that sells on our platform. By issuing the PawFax Verified badge to only those breeders who surpass our standards, we are building an ever-growing network of ethical, guaranteed breeders.

Why use PawFax rather than adopting from a shelter?

At PawFax, we thrive on honesty and transparency. That’s why we’re happy to recognize adoption as a great option for future puppy parents. If you’re not picky about what breed you want, and are willing to take on the slight risks involved with adoption, we strongly encourage you to check out your local shelter! It’s a great way to make a new best friend.

For Breeders

Learn how to safety list puppies on PawFax

How to become a PawFax breeder

Listing on PawFax is easy. Simply create a breeder profile and answer all required questions about your breeding practice. If you need help with your profile creation please email [email protected].

What if I don’t have a website

No website? Hakuna Matata! Many of our users don’t have a website when they join PawFax. They tend to find it’s easier to just have a PawFax profile. We do all the hard work!

What if I need help creating my profile?

The friendly staff at PawFax loves going above and beyond for our dog breeders. If you need help creating or editing your PawFax Breeder Profile, email [email protected] with your name and phone number. We will build the perfect profile together!

Can I pay to be featured?

No. PawFax only features breeders that have the most reviews. We are built of integrity and do not allow payment for promotions.

How to get in touch with puppy buyers?

The PawFax makes it easy to communicate with potential puppy buyers. Simply respond to messages directly from your Breeder Dashboard. We work our tails off driving puppy buyers that are looking for dog breeders that are selling puppies online.

Should I become verified on PawFax?

Absolutely! PawFax verification is a badge of trust and safety for your customers. It proves that a breeder has a legitimate operation. Once you are verified, showcase the badge on your profile.

Will this cause any problems with my search rankings?

Not at all. Having a PawFax profile and our Verification badge on your website increases your search rankings. We designed the PawFax platform to give you the best chances online.


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